Privacy Policy

1. Information We Collect

We collect information that you provide to us, including:

• Personal Information: Name, email address, phone number
• Financial Information: Loan details, income range, debt information
• Professional Information: Employment status, employer type
• Company Information (Partners): Business details, services offered, contact information

2. How We Use Your Information

We use the information we collect to:

• Match participants with appropriate service providers
• Facilitate referrals between participants and partners
• Improve our matching algorithms and services
• Communicate with you about your account and services
• Comply with legal obligations

We may use aggregated and anonymized data to improve our matching algorithms, platform performance, and user experience.

No Financial Advice: Jubilee Relief Hub provides informational and referral services only and does not provide financial, legal, or credit advice.

3. Information Sharing

Participant information is only shared with partner organizations after the participant has provided explicit consent to receive referrals and be contacted. We do not sell or rent personal information to third parties.

We may share information:

• With partner service providers as part of the referral process
• When required by law or legal process
• To protect our rights or the safety of others
• We may share information with trusted third-party service providers (such as hosting, analytics, and communication platforms) who assist in operating our platform, subject to confidentiality obligations.

Partner Use of Data: Partner organizations may only use participant information for the purpose of providing requested services and may not use such information for unrelated marketing, resale, or unauthorized purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, Jubilee Relief Hub will take appropriate steps to notify affected users in accordance with applicable laws.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain data uses
• Withdraw consent for data sharing
• Request a copy of the data we have collected about you
• Request restriction of certain processing activities
• Opt out of marketing communications at any time

Additional rights may apply depending on your state of residence, including rights under applicable consumer privacy laws.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform, analyze usage, and personalize content. We may use cookies and tracking technologies, including those from third-party providers, to measure advertising performance and deliver relevant content. You can control cookies through your browser settings.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and associated data at any time.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last Updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at info@jubileereliefhub.com